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Privacy Policy
The Bottom Line ...
In case you don't care to read this entire page, this is the bottom line of our privacy policy:
(1) We will never share your personal information with third-parties.
(2) We do require the use of "cookies" to allow members to access the Members' Area and its features.
(3) We track basic information about our visitors (including browser type, IP address, etc.) to maintain site statistics and to help with troubleshooting any errors that may occur from time to time.
(4) People who sign up for our free e-mail newsletter can "opt out" or unsubscribe at any time.
(5) We do not engage in spam.

Information Collection & User Registration
In order to use this Members Only features of this web site, you must first register as a member of SWANA and create a user name and password. When you apply for membership you are required to provide contact information (such as name and email address). We use this information to send you your membership materials (printed newsletters, etc.) and to contact you about the services in which you have expressed interest.

SWANA is the sole owner of the information collected on swanaoffice.org. SWANA collects personally identifiable information from our users at several different points on our Web site.

Orders If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address.) We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Free E-Mail Newsletter If you wish to subscribe to our free e-mail newsletter, we will use your email address to send the newsletter to you.  Out of respect for your privacy, we provide you a way to unsubscribe.  Please see the “Choice and Opt-out” section.

Surveys or Contests From time-to-time, we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we may request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information to notify contest winners and award prizes, or to receive feedback from our site visitors. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.

Service-Related Announcements We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Information Sharing and Disclosure Aggregate Information We DO NOT share non-personally identifiable, aggregated demographic information about our user base with our partners and advertisers.  We DO NOT share personally identifiable information with Third Parties. Third Parties include any people or entities other than SWANA staff members, board of directors, and inspection site hosts.

Legal Disclaimer We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on SWANA or our web site.

Choice/Opt-out If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or by emailing us at office@swanaoffice.org. We offer an opportunity to opt-out of certain communications on our home page, or you may contact us to opt-out. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Log Files As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Cookies A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do link the information we store in cookies to any personally identifiable information you submit while on our site. We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as some of the Members Only features, will be limited.

Links to Other Sites This Web site contains links to other sites that are not owned or controlled by SWANA. Please be aware that we, SWANA, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Changes in this Privacy Statement If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us If you have any questions or suggestions regarding our privacy policy, please contact us at:
PO Box 788, Socorro, NM 87801
(tel) 505.835.1318

Last updated on: 6/10/2005